BI & IT development

The internal dev team has been working almost since the beginning of Aktin. In that time, we have created our own backoffice (e‑commerce system) on which our entire ecosystem, process and management of the entire organization is built. Amongst colleagues we call it admin and it is used daily by every member of the teams. We run the infrastructure on AWS. In mid‑2022, we integrated a carrier on the logistics side, which we manage through a logistics management system (WMS).

We've had a BI team since January 2020 and in that time we've managed to cover all the teams with essential data that helps them in their daily decision making. This allows us to easily track things like logistics operations, marketing performance or activity on our social media channels. The most interesting project for us has been the order volume prediction, which now helps logistics to better plan shifts. We mainly use Kebool, Google BigQuery and Looker Studio for our work.

DEV and BI are support teams, so the workload always depends on the priorities of the other teams. The biggest priority for the next period is to maintain at least the same level of support for all teams as in the previous quarter and to ensure maximum speed and availability of all services provided.