Return policy
I want to claim or return the goods within 14 days
In the event of a complaint about the goods or a withdrawal from the purchase contact us within 14 days of delivery by sending an email to support@vilgain.com. Describe the reason for the complaint and send the goods together with the receipt or invoice document and a copy of the email to Smetanova 1022/19, Brno 602 00, Czech Republic.
View the progress of the complaint / return
Status of my orderYou can also print the form and fill it in manually.
The goods arrived damaged or do not match the order
- If the goods have arrived damaged in the shipment or do not match your order, please contact us.
Server Error
We're sorry! The server encountered an internal error and was unable to complete your request. Please try again later.
error 500