I want to claim or return the goods within 14 days
In the event of a complaint about the goods or a withdrawal from the purchase contact us within 14 days of delivery by sending an email to firstname.lastname@example.org. Describe the reason for the complaint and send the goods together with the receipt or invoice document and a copy of the email to Smetanova 1022/19, Brno 602 00, Czech Republic.Status of my order
You can also print the form and fill it in manually.
The goods arrived damaged or do not match the order
- If the goods have arrived damaged in the shipment or do not match your order, please contact us.
- Via e-mail email@example.com
Below you will find a list of orders for which it is possible to make a complaint or return.