Customer support

A small customer support team takes care of our customers' satisfaction. We handle questions and requests coming by e-mail, telephone, but also via social networks on a daily basis. We are always ready to advise on the selection of a suitable product according to the needs and requirements of the customer, whether he is an active athlete or an enthusiastic beginner of any age. We also monitor and respond to customer reviews of our products on the Heureka and Zboží.cz portals. In addition, we handle order complaints, check flawless delivery with shipping companies and manage a satisfaction questionnaire in which customers tell us how they bought from us.

Get to know our team

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