Vilgain Organic Nut Butter Cups
Questions
10
answered questions
Hello, I would like to ask what percentage of hazelnuts are in the coffee-flavoured cupcakes and whether they are cooked. Since hazelnuts are a high allergen, aren't you planning to make maybe a coffee flavor with a different type of nut?
Hello, unfortunately we cannot provide information on the quantity and processing of the hazelnuts contained in the cupcakes. We are not currently planning coffee flavoured cupcakes with any other type of nuts. Have a nice day!
Hello, will the new coffee nut butter flavour also be available on the Slovak website?
Hello, this flavour is already available on our Slovak website. Have a nice day.
Hello, I understand that the cupcakes are not in stock online over the summer. Can I ask if they are available in brick and mortar stores (specifically Prague)? Thank you
Hi Nadia, yes, you can get this product in our stores :-). Have a nice day.
Hi Veronika, unlike our other mustard, this product comes from organic farming. Have a nice day.
Hello, I would like to ask if there has been a change in the recipe for the almond butter cups. The newest batch tastes noticeably different than the previous ones (for me, for a basket). Thank you.
Hi Zuzi, there's been no change in the recipe. If you are not sure about the quality of the cupcakes, please do not hesitate to contact us at podpora@aktin.cz. We will be happy to check the goods with you. Have a nice day
I don't think they're wrong. More like they're more sour, less sweet, and the almond butter more fried. The overall taste is different than previous batches and that I've had :D
Hi Zuzka, we would love to take a closer look at the cupcakes. We will be glad if you send us a photo with the batch number so we can have them checked. Thank you 😊.
Hello, unfortunately I can't write a review. The white chocolate cupcakes are a big disappointment. I had to check the expiration date to see if they were spoiled. The white chocolate tastes more like a mixture of cocoa and coconut butter, leaving a sort of aftertaste and coating on the teeth. It's a long way from white chocolate. The peanut filling tastes like rancid peanuts. Never again!
Hi Bára, we are very sorry that the product does not suit you. The cupcakes shouldn't taste bad. We have contacted you by email and would be happy to review your situation with you. In such cases, please feel free to contact us with a photo of the product and the batch number. Have a nice day,
Hello,The cupcakes are delicious.Will there be other flavours in the future please? I think coconut or cashew would be great.Thank you :)
Hi Markéta, thank you for your question. You can look forward to it, we have new flavours in the pipeline :-) Have a nice day
Hello, I would like to ask when this goodie should be back in stock? I'm going abroad and would love to be able to order and pack with me 👀 Thank you so much! 😊
Hi, we plan to bring this goodness back with the first fall release! 🍂❤️! We hope the temperatures will allow us to do so as soon as possible 😊. Have a nice day.
Hi, has this product been removed from the menu due to temperatures?
* removed
Hello Peter, yes it is. Currently, due to the summer temperatures, we are not able to 100% guarantee that the product will arrive in standard quality, so you will not find it on the e-shop at the moment. As soon as the situation allows, we will add the cupcakes back to the e-shop. Have a nice day
Hello, are you planning to make another flavour? Pistachio, for example, would be the bomb! Cashews would be nice too. :)) Thanks!
Hi Veronika, thank you for the subhead! We'd love to think about your idea, but you can already look forward to the hazelnut ones :). Have a nice day.
Hello, will there be other flavours? Like there used to be cashew/caramel and miso? ☺️
Hello, there will be new flavours, be sure to find out about them in our newsletter :-) Have a nice day
So that's great news ❤️ I'll be looking out for it, miso was the best